Lucid is committed to delivering fast, professional, and reliable customer support to ensure every transaction runs smoothly.
These Terms and Conditions (“Terms”) govern the use of the Lucid Escrow platform (“Lucid”, “we”, “us”, or “our”). By accessing or using the Lucid application, website, or services (collectively, the “Platform”), you (“User”, “Buyer”, “Seller”, or “Counterparty”) agree to be bound by these Terms.
2.1 Neutral Escrow Agent
Lucid acts solely as a neutral escrow agent. Lucid does not act as a buyer, seller, broker, advisor, or representative of any counterparty.
2.2 No Involvement in Underlying Transactions
Lucid does not:
All transactions are entered into at the Users’ own risk.
Users agree to:
Lucid reserves the right to suspend or terminate accounts for false information, fraud, or misuse.
4.1 Binding Effect
A transaction becomes binding when:
4.2 Control of Funds
Once funds are deposited, Lucid controls the funds strictly in accordance with these Terms and the transaction instructions.
5.1 No Unilateral Voiding
Once funds have been deposited into escrow, no counterparty may unilaterally void, cancel, reverse, or terminate the transaction.
5.2 Multi-Party Transactions
For transactions involving multiple counterparties:
5.3 Conditions for Cancellation
A transaction may only be voided if:
5.4 Protection Against Abuse
Lucid may reject any cancellation request intended to:
6.1 Mandatory Reporting
All disputes must be formally reported through Lucid’s dispute reporting mechanism.
6.2 Suspension of Funds
Upon dispute notification:
6.3 No Adjudication by Lucid
Lucid does not determine fault, liability, or entitlement and does not mediate disputes beyond enforcing these Terms.
7.1 Escalation
Where disputes cannot be resolved, parties may be required to seek resolution through:
7.2 Compliance with Legal Orders
Lucid shall comply strictly with any lawful order, including:
7.3 No Liability for Outcomes
Lucid shall not be liable for outcomes resulting from court or law enforcement decisions.
8.1 Release Conditions
Funds shall be released only when:
8.2 Finality
Once funds are released in accordance with these Terms, the transaction is final and irreversible.
9.1 Prohibited Conduct
Users may not:
9.2 Enforcement Rights
Lucid may:
Lucid may charge escrow, transaction, or service fees as disclosed on the Platform. Fees are non-refundable unless expressly stated otherwise.
11.1 No Liability for Counterparties
Lucid is not liable for:
11.2 Liability Cap
Lucid’s maximum liability shall not exceed the escrow fees paid for the specific transaction.
Users agree to indemnify and hold Lucid harmless from any claims, losses, damages, or legal costs arising from:
Lucid may suspend or terminate access to the Platform at its discretion where:
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. All disputes involving Lucid shall be subject to the exclusive jurisdiction of the courts of Lagos Court of Arbitration (LCA) or a neutral venue like the London Court of International Arbitration (LCIA).
Lucid reserves the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.
For questions, disputes, or notices, please contact Lucid via email:
lucidsupport@wizerconsulting.com
devops@wizerconsulting.com
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