Dispute Resolution

Explore how Luceed manages disputes by securely holding funds while parties resolve disagreements through mutual agreement, mediation, or legal determination.

While escrow transactions are designed to minimize risk, disputes may occasionally arise when parties disagree about whether transaction conditions have been satisfied.

Luceed provides a structured dispute resolution framework to ensure that funds remain secure while parties work toward a resolution.

Neutral Position

Luceed acts as a neutral escrow holder and does not determine which party is correct in a contractual disagreement.

Instead, Luceed ensures that:

  • Funds remain securely held.

  • No party can unilaterally access escrow funds

  • Release occurs only when resolution conditions are met.

When Disputes Occur

Common reasons for disputes may include:

  • Delivery issues

  • Product quality disagreements

  • Milestone completion disputes

  • Contractual interpretation differences

When a dispute is raised, the transaction is placed under review.